Student Support & Wellbeing at OICB
At OICB, we believe that success in training goes hand-in-hand with feeling supported, respected, and empowered. That’s why we place student wellbeing at the heart of everything we do — ensuring you feel confident, cared for, and able to reach your full potential both in and out of the classroom.
Emotional & Pastoral Support
Starting a new course — especially in a hands-on, people-facing industry — can be exciting but also a little overwhelming. Whether you’re navigating big life changes, managing personal stress, or simply need someone to talk to, we’re here to listen.
- One-to-one tutor support and personal check-ins.
- An open-door policy with the School Director and teaching team.
- Friendly, approachable staff who genuinely care.
Health, Safety & Respect
We maintain a respectful, inclusive, and safe environment where every student is treated with kindness and professionalism.
- Zero tolerance for bullying, discrimination, or harassment.
- Confidential wellbeing support and referral to external services if needed.
- A positive culture of inclusion, diversity, and mutual respect.
Learning Support
Everyone learns differently. If you have additional learning needs, or would benefit from extra help with study skills, time management, or revision techniques, our tutors are here to help.
- Tailored support plans for students with declared learning needs
- Extra time or adjustments in assessments where applicable
- Support with written work, confidence building, and practical techniques
Safeguarding & Student Safety
We are fully committed to safeguarding the welfare of all our students. All OICB staff complete regular safeguarding training and comply with relevant legal protections and responsibilities under UK law, including the Children Act 1989 and Keeping Children Safe in Education (KCSIE) guidelines.
- Safeguarding policies that are regularly reviewed and clearly communicated.
- Trained Designated Safeguarding Leads (DSLs) available to support you.
- Immediate action taken to ensure students feel safe, heard, and protected.
Professional Guidance & Mentoring
From day one, you’ll have access to industry-aware advice that helps you build confidence and direction in your career.
- Career guidance and CV support.
- Confidential wellbeing support and referral to external services if needed.
- A positive culture of inclusion, diversity, and mutual respect.
Mental Health Awareness
We actively promote mental wellness and self-care within the college. Our team is trained to recognise when students might be struggling and respond with compassion and discretion.
- Awareness of exam stress and pressure points.
- Space for open conversation and mental health signposting.
- Supportive feedback and realistic goal-setting.
